Privacy Policy

Last Updated: September 16, 2026

Welcome to our website.

We value your privacy and are committed to processing and protecting your personal information in accordance with applicable data protection laws and regulations. This Privacy Policy explains what personal information we may collect when you visit our website, purchase products, contact us, or use related services; how we use that information; when we may share it with third parties; and what data protection rights you may have under applicable law.

This Privacy Policy applies to products and related services provided through the ztae website.

1. Information We Collect

Depending on how you access and use our website, we may collect the following types of information.

1.1 Information You Provide Directly

When you purchase products, submit a website form, contact Customer Support, or otherwise interact with us, you may provide:

• Name;

• Shipping address;

• Billing address;

• Telephone number;

• Email address;

• Order and purchase history;

• Return, refund, and after-sales information;

• Communications between you and Customer Support;

• Other information you voluntarily submit.

If you complete a payment through a third-party payment service, the relevant payment information is generally processed by the applicable payment service provider in accordance with its own privacy policy.

Unless required by law or necessary to provide the relevant services, we generally do not store complete bank card or credit card information.

1.2 Information Collected Automatically

When you visit or use our website, we may collect certain technical information in accordance with applicable law and your Cookie or privacy settings, including:

• IP address;

• Browser type and version;

• Operating system;

• Device type and related device information;

• Pages visited;

• Website access time and page paths;

• Information generated by Cookies and similar technologies;

• Referral source;

• Network and server log information;

• Information related to website security and technical operation.

This information may be used to maintain the normal operation of the website, protect website security, troubleshoot technical issues, analyze website performance, and improve the user experience.

2. How We Use Your Personal Information

We may use the information we collect for the following purposes, based on the applicable legal basis permitted by law.

2.1 Processing Orders and Providing Services

This may include:

• Processing and managing orders;

• Confirming payment status;

• Arranging product delivery;

• Providing customer service;

• Processing returns, refunds, and exchanges;

• Responding to inquiries;

• Sending important order, delivery, and after-sales notifications.

2.2 Website Operation and Security

We may use relevant information to:

• Maintain the normal operation of the website;

• Detect and prevent fraudulent activity;

• Prevent unauthorized access;

• Protect the website, systems, and users;

• Troubleshoot technical issues and perform maintenance;

• Identify and address potential security risks.

2.3 Improving Products and Services

To the extent permitted by applicable law, we may analyze website usage information to improve website functionality, product presentation, service quality, and the overall shopping experience.

2.4 Marketing and Commercial Communications

Where applicable law requires prior consent, we will obtain the required consent before sending marketing communications, such as information about new products, promotions, or other commercial offers.

You may unsubscribe at any time by following the instructions included in the relevant marketing email. You may also contact us through our Customer Support email address.

2.5 Compliance with Legal Obligations

Where necessary, we may process, retain, or disclose personal information in accordance with applicable laws and regulations, regulatory requirements, court orders, or lawful requests from competent authorities.

3. Legal Bases for Processing Personal Information

If the GDPR or other applicable data protection laws apply to the processing of your personal information, we may process your personal information based on one or more of the following legal bases:

• Performance of a contract: Where processing is necessary to process your order, complete payment, arrange delivery, or provide related after-sales services;

• Legal obligation: Where processing is necessary to comply with applicable legal or regulatory obligations;

• Legitimate interests: Where processing is necessary to maintain website security, prevent fraud, improve services, or manage our business, provided that such processing does not improperly prejudice your rights and interests;

• Your consent: Where applicable law requires consent, we will obtain your consent before processing the relevant information.

If the processing of your personal information is based on your consent, you may withdraw your consent at any time as permitted by law.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

4. Cookies and Similar Technologies

We may use Cookies, pixels, web storage, and other similar technologies to support the normal operation of the website and improve your browsing experience.

Depending on how they are used, these technologies may help us to:

• Save shopping cart information;

• Provide necessary website functionality;

• Remember language and browsing preferences;

• Analyze website visits;

• Understand website performance;

• Detect security issues;

• Measure advertising and marketing effectiveness, where applicable.

For non-essential Cookies and similar technologies, we will obtain your consent before enabling them where required by applicable law.

You may manage, reject, or delete certain Cookies through the Cookie settings tool provided on our website or through your browser settings.

Please note that disabling certain necessary Cookies may cause some website functions to operate improperly.

5. Sharing of Personal Information

We do not sell your personal information.

To operate the website, process orders, and provide related services, we may share personal information, where necessary, with the following categories of service providers:

• Payment service providers;

• Logistics and delivery service providers;

• Website hosting and technical service providers;

• Cloud storage and infrastructure service providers;

• Data analytics service providers;

• Website security and fraud prevention service providers;

• Customer service and communication service providers;

• Advertising and marketing service providers, where applicable.

We will generally provide only the information necessary for the relevant service and take reasonable data protection measures to the extent required by applicable law.

We may also disclose personal information where legally permitted or required, including when necessary to:

• Comply with applicable laws and regulations;

• Respond to lawful requests from courts, regulators, or other competent authorities;

• Protect the legitimate rights and interests of our business, consumers, or other relevant parties;

• Investigate or prevent fraud, unlawful conduct, or security risks;

• Handle legal disputes;

• Enforce applicable agreements or protect the normal operation of the website and services.

6. Third-Party Services

To support website operations, we may use third-party services, such as payment, logistics, website analytics, security, customer service, advertising, or communication tools.

Depending on the service and your use of the website, certain third parties may independently process some personal information in accordance with their own privacy policies.

Third-party services may include:

• Payment services;

• Logistics services;

• Website analytics tools;

• Advertising platforms;

• Customer service tools;

• Website security services;

• Social media-related functions.

If a third-party service uses Cookies or similar technologies, we will provide an appropriate Cookie choice or consent mechanism where required by applicable law.

We recommend reviewing the privacy policies of the relevant third-party service providers to understand how they process personal information.

7. Google Services

If our website uses Google Analytics, Google Ads, or other Google services, these services may process certain website visit information, device information, or other technical data depending on their specific functions.

These services may use Cookies or similar technologies for purposes such as:

• Website traffic analysis;

• Website performance analysis;

• Measuring advertising effectiveness;

• Conversion tracking;

• Website and marketing campaign optimization;

• Other purposes related to the relevant service functions.

For non-essential analytics or advertising technologies for which consent is legally required, we will obtain the applicable consent before enabling the relevant functions, where required.

You may manage your choices through the Cookie settings tool provided on our website.

Google and other third-party service providers may process relevant data in accordance with their own privacy policies.

8. Personal Information Security

We take reasonable technical and organizational measures to protect your personal information. These measures may include:

• Encryption of data transmission;

• Access control;

• Authentication and account security measures;

• Website security monitoring;

• Fraud prevention and risk control;

• Data backup and recovery mechanisms;

• Data protection management for employees and relevant personnel.

Although we take reasonable measures to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

If you notice any unusual activity involving your account or personal information, please contact us promptly.

9. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to provide the relevant services.

The specific retention period may depend on:

• The time required to provide the relevant products and services;

• Order processing and after-sales service requirements;

• Retention periods required by applicable laws and regulations;

• Financial, tax, and accounting record requirements;

• The period necessary to resolve potential disputes;

• The period necessary to prevent fraud and maintain website security.

When personal information is no longer necessary and there is no legal requirement to retain it, we will delete, anonymize, or otherwise appropriately process the information in accordance with applicable law.

10. Your Data Protection Rights

If the GDPR or other applicable data protection laws apply to your personal information, you may have the following rights under applicable law:

• Right of access: To request confirmation of whether we process your personal information and, where legally permitted, obtain relevant information;

• Right to rectification: To request correction of inaccurate or incomplete personal information;

• Right to erasure: To request deletion of personal information where the legal conditions are met;

• Right to restriction of processing: To request restriction of processing where the legal conditions are met;

• Right to object: To object to certain types of processing where provided by applicable law;

• Right to data portability: Where applicable, to request your personal information in a structured, commonly used, and machine-readable format;

• Right to withdraw consent: To withdraw consent at any time where processing is based on consent.

These rights are not unlimited and may be subject to legal conditions or exceptions. Their scope depends on the applicable laws and circumstances.

To exercise your rights, please contact us at:

Email: bokilothiadokilitha@gmail.com

We will handle your request within the period required by applicable law.

11. Children’s Privacy

Our website is not specifically intended to provide products or services to children or individuals below the applicable legal age.

If we become aware that we have collected a minor’s personal information without appropriate authorization where authorization is legally required, we will take reasonable steps to handle the information in accordance with applicable law.

If you believe that a minor has provided personal information to us, please contact us at:

Email: bokilothiadokilitha@gmail.com

12. International Data Transfers

Some of our service providers may be located in countries or regions different from your place of residence. As a result, your personal information may be transferred to and processed outside your country or region.

If personal information is transferred outside the European Economic Area (EEA), we will implement appropriate data protection measures to the extent required by applicable law, such as applicable data transfer mechanisms or other legally recognized safeguards.

13. Data Security Incidents

If a data security incident occurs that may pose a risk to the security of personal information, we will take appropriate measures in accordance with applicable law.

Where legally required, we may report the incident to the relevant supervisory authority and notify affected individuals when necessary.

14. Updates to This Privacy Policy

We may update this Privacy Policy due to changes in laws and regulations, business operations, technology, or services.

The updated version will be published on this website and will include the latest update date.

If material changes are made, we will take appropriate steps to notify you to the extent required by applicable law.

We recommend reviewing this page periodically to stay informed about the latest version of this Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, the processing of personal information, Cookies, data protection rights, or other privacy-related matters, please contact us using the following details:

Customer Support

Email: bokilothiadokilitha@gmail.com

Please provide as much relevant information as possible in your email so that we can identify your request and handle it efficiently.

We will respond to your request within the period required by applicable law or within a reasonable period, as appropriate.

Thank you for your understanding and support of our privacy practices.

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Data Controller Information

Brand: ztae
Legal Company Name: J.E.R.INVEST ApS
CVR Number: 71377911
Registered Address: C/O Jørgen Rosbøg, Gjelstensåsen 4, 3650 Ølstykke, Denmark
Customer Support Email: bokilothiadokilitha@gmail.com